Utopia Compliance
Privacy Policy
This Privacy Policy explains how VN TECH LTD collects, uses, shares, and protects user information obtained through the VN TECH LTD platform or any of its websites (https://www.utopia-fx.com), mobile applications, or other related services provided by any affiliate of VN TECH LTD. "We" refers to VN TECH LTD and its affiliated entities. When collecting personally identifiable information, we do so based on legal and specific requirements. Any non-essential information you provide is voluntary. You have the right to decide whether or not to provide such non-essential information; however, not providing it may result in your inability to access or use our services.
By using this website, application programming interfaces (APIs), or mobile applications, you agree to the policies and practices described in this Privacy Policy, so please read it carefully. This Privacy Policy outlines the data we collect, how we use and store it, and how we share it. If you do not agree with the use of your personal data (as defined below) in the manner described herein, you should not use this website or any services, software, APIs, technologies, products, and/or functionalities offered through the site (“Services”).
1.Definitions
Virtual Financial Assets
"Virtual Financial Assets," also known as "Convertible Virtual Currency," "Cryptocurrency," or "Virtual
Currency," such as Bitcoin or Ethereum, are based on cryptographic protocols that may be (i) centralized
or decentralized, (ii) closed-source or open-source, and (iii) used as a medium of exchange and/or a store of value.
Personal Data
"Personal Data" refers to any information that can directly or indirectly identify you alone or in combination
with other data. This includes, but is not limited to, your name, email address, username, contact details,
identification number, location data, online identifiers (such as IP address and device ID), or one or more
factors specific to your physical, economic, cultural, or social identity.
2.Personal Data Collected by VN TECH LTD
VN TECH LTD collects, processes, and stores personal data obtained through your use of our services or with your prior consent. This personal data may include contact information, copies of identity documents you provide, information from publicly available databases, your government-issued identification number, and any data related to your device or internet service (such as IP and MAC addresses).
We operate in specific global jurisdictions and collect, store, and process your personal data in accordance with the legal regulations we are subject to. We are committed to maintaining the highest compliance standards and adhering to all data privacy requirements. This Privacy Policy reflects all applicable laws and regulations that VN TECH LTD must comply with and acts as a unified policy governing our data collection, storage, and processing practices. Because regulations may be amended from time to time, we may update these provisions to ensure our data practices remain current.
We collect information you provide during the VN TECH LTD registration process, whether the registration is completed, incomplete, or abandoned. We also collect personal data when you contact customer support, subscribe to marketing communications, or interact with us via phone, email, or other channels.
We may collect, use, store, and transfer the following types of personal data:
Individual Customers
Email address
Phone number
Legal full name (including former and local language names)
Nationality
Social Security Number (SSN), passport number, or other government-issued ID number
Date of birth
Identification document (e.g., passport, driver’s license, government-issued ID)
Residential address
Proof of residence
Additional personal data or documents as deemed necessary by our compliance team
IP address
Device ID
Corporate Customers
Legal company name (including the legal name in the local language)
Company/registration details
Legal full names of all beneficial owners, directors, and legal representatives
Address (principal place of business and/or other operating locations)
Proof of legal business operation
Business description
Ownership percentage of individual/company owners
Contact details of owners, responsible persons, and executive management (where applicable)
Identity documents of personal beneficial owners of institutional entities (e.g., passport, driver’s license, government-issued ID)
Personal data of ultimate beneficial owners (refer to “Individual Customers” section)
Source of funds
Amount of fiat currency to be deposited
Estimated amount of digital assets to be deposited
3.Data Collection and Transfer Outside Jurisdictions
As we may collect personal data from customers in various jurisdictions, many jurisdictions require explicit user consent to transfer personal data outside the region. Therefore, your continued use of our services constitutes your explicit consent to such transfers. If you do not agree to this method of transfer, you will no longer be able to use the VN TECH LTD platform and/or our services. However, you will be allowed to withdraw your digital assets and fiat currency, but all other functionalities will be disabled.
4.How We Use Your Personal Data
VN TECH LTD uses your personal data to manage, deliver, improve, and personalize our services. We may also generate anonymized or aggregated data from the personal data collected for our internal use. Furthermore, we may use your personal data to communicate with you regarding other products or services provided by VN TECH LTD and/or its partners.
We will not share your personal data with third parties (except for VN TECH LTD service-related partners) without your consent, unless in the following circumstances:
(a) We believe it is necessary to enforce our terms of service;
(b) To comply with government authority requests, including regulators, law enforcement, and/or judicial departments;
(c) To third-party service providers of VN TECH LTD (e.g., administrative or technical services);
(d) In connection with a sale or transfer of our business or part thereof.
Additionally, we adhere to international standards to prevent money laundering, terrorist financing, and the evasion of trade and economic sanctions. We enforce applicable virtual financial asset terms and rules, requiring customer due diligence. This may include using third-party data and service providers to cross-check your personal information.
5.How We Store Your Personal Data
We are committed to protecting VN TECH LTD and you from unauthorized access, modification, disclosure, or destruction of the personal data we collect and store. We take various measures to ensure data security. Your personal data is securely stored in fault-tolerant storage with industry-standard encryption, and multiple protective measures are in place to prevent data loss, misuse, or tampering. These include but are not limited to:
5.1 Physical Measures
Physical materials containing your personal data are stored in specially secured facilities. Your personal data is
only stored in physical form under special circumstances.
5.2 Electronic Measures
Computer data containing your personal data is stored on computer systems and storage devices with access
restrictions. We use physical and electronic procedures to protect data security.
5.3 Management Measures
Internally, only authorized personnel with a service-related need can access your personal data. These include
employees and internal personnel authorized by VN TECH LTD. We also regularly review our personal data collection,
storage, and processing practices to ensure that we only collect, store, and process what is necessary to provide or
improve our services.
5.4 Technical Measures
We use Secure Sockets Layer (SSL) software to encrypt personal data. Access control mechanisms are also used
and are regularly reviewed and tested to prevent unauthorized access.
5.5 Personnel Measures
We provide security and privacy training to employees and require them to sign confidentiality agreements.
6.Links to Third-Party Websites
Our website, mobile applications, APIs, and other services may contain links to third-party websites. Please note that we are not responsible for the privacy policies or practices of those websites. When you navigate to those sites via links, we recommend that you read their privacy policies.
7.Changes to the Privacy Policy
We may update this Privacy Policy from time to time as necessary. Any changes will be posted on this page along with the latest revision date. The revised Privacy Policy will take effect immediately upon posting. By continuing to use our services after the updated Privacy Policy is published, you agree to be bound by the revised terms.
8.By Using This Website and VN TECH LTD Services, You Agree to This Privacy Policy
By using our website, you expressly consent to the collection, use, disclosure, and retention of your personal data in accordance with this Privacy Policy. If you have any questions about this Privacy Policy, please contact us.